Important delivery information
All orders are fully traceable through your tracking code. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorization and/or stock availability.
Taxes and duties
To most countries products are shipped on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price. All prices on the website are shown including 21% VAT. If you live outside the EU you have the possibility to shop Tax-free.
Within The Netherlands PostNL states to deliver envelopes and packages within 2 working days. For all countries outside The Netherlands shipping will take 1-4 days.
Papillon Rebelle insures each purchase during time in transit until it is delivered to you. All orders that don’t fit in your mailbox require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by Papillon Rebelle.
Papillon Rebelle offers free delivery on orders in The Netherlands above 100 euro’s. Please note that free shipping will be applied to your order at checkout.